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Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
How long does shipping take?
Shipping within Bangladesh typically takes 2-5 business days, depending on the delivery location. Remote areas may experience slightly longer transit times.
Can I track my order?
Yes, you can track your order using the tracking number provided in your shipping confirmation email. Simply enter the tracking number on our website’s order tracking page to monitor your package’s delivery status in real time.
What are the shipping costs?
Our shipping costs vary based on the delivery location and the size and weight of the items in your order. We offer free shipping on orders above a certain amount. You can view the shipping costs for your order during the checkout process.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times vary depending on the destination. Please note that additional customs fees or import duties may apply, which are the responsibility of the recipient.
Frequently Asked Questions
How can I place an order?
Browse products, add to cart, proceed to checkout, enter shipping details, choose a payment method, and confirm your order. For assistance, contact customer support.
How can I contact customer support?
You can reach our customer support team via the “Contact Us” page or live chat on our website.
Do you offer free shipping? If so, what are the conditions?
Yes, we offer free shipping on orders over a certain amount, excluding limited editions. Contact our support team for details.
Can I cancel or modify my order after it has been placed?
Yes, you can cancel or modify your order within a limited time frame. Please contact customer support for assistance.
Are there any warranty or after-sales services available for products?
Yes, we offer warranty and after-sales services for many products. Please refer to the product details or contact customer support for more information.
How can I share my feedback or leave a review after making a purchase?
We welcome your feedback! You can easily share your thoughts and experiences by leaving a review on our website or contacting our customer support team for assistance. Your input helps us improve and serve you better.
